BotNexis is a commercial software platform designed for automated crypto trading execution, configuration, monitoring and related technical workflows.
The service is developed and maintained as an active software product, with ongoing improvements to compatibility, security, execution controls and customer tooling.
The company develops, licenses and commercializes software products, Software as a Service platforms, cybersecurity technologies, automation systems and related digital services. That work may include proprietary software systems, licensing infrastructure, monitoring systems, customer dashboards and technical support.
The company maintains its business, reporting and tax obligations in accordance with the laws and requirements applicable to its operations.
BotNexis is a commercial software product offered by the company. It is not a broker, fund, investment manager or custodial wallet service. Customers keep funds inside their own compatible exchange account.
The platform is provided as a commercial software and automation product under the applicable license or access plan. Educational materials, operating guides, onboarding resources and learning content may be provided as supporting services. These materials do not change the commercial nature of the licensed software product.
Nothing on this website, in any communication, or within the software constitutes financial, investment or trading advice. Cryptocurrency trading involves financial risk, including the possibility of loss. Results are not guaranteed. All trading decisions and outcomes remain the sole responsibility of the user.
A purchased license provides access to non custodial crypto trading automation software that can execute trades on your own exchange account through restricted, trade only API permissions.
Upon successful payment, the company grants you a non exclusive, non transferable software license for the selected plan. This license includes onboarding services as described at the time of purchase.
All payments are processed exclusively through Stripe. We do not store card data. No payment should be made through any other channel.
Cancellation, renewal and refund review rules for Learner and commercial plans, including Monthly and Pay Once billing options, are set out in the Payment, Cancellation & Refund Policy. That policy is the Payment & Activation Policy for this product. Cancelling a subscription does not automatically issue a refund. Eligible loyalty or promotional benefits are governed by the pricing and eligibility terms displayed or confirmed at the time of purchase.
Official customer support may include email, the customer area, and designated phone or WhatsApp channels made available to active customers. We never request cryptocurrency transfers, exchange passwords, API secrets, seed phrases, private wallet keys, or unofficial payments through these channels. Telegram is not an official customer support channel. Report any such request to [email protected].
All official payments are processed through the approved Stripe checkout. No payment should be made through any other channel.
Users are solely responsible for the configuration of their exchange API keys. The software requires trade only API access. Enabling withdrawal permissions on any API key used with the software is strictly prohibited and creates significant financial risk for the user.
We never ask customers to submit exchange secret keys through the public website. Exchange API credentials are configured only inside the approved execution environment, not through public website forms, email, chat or social media.
Trading performance is not guaranteed. Technical functionality is supported.
If a verified software defect prevents the licensed software from operating substantially as documented, we will investigate the issue and provide appropriate technical remediation, which may include configuration assistance, an update, correction or other reasonable technical solution.
Trading losses, market conditions, exchange conditions, user configuration outside documented requirements and strategy performance are not software defects. This commitment does not promise automatic refunds, financial compensation for trading losses, or guaranteed profitability.
To the fullest extent permitted by applicable law, the company shall not be liable for trading losses, market outcomes, exchange outages, third party API failures, unsupported user modifications, improper configuration, misuse, or force majeure. Nothing in this section excludes liability that cannot be excluded under applicable law.
Except as required by applicable law, and except for the Product Support Commitment above regarding verified defects in the software itself, the software is provided without a general warranty of uninterrupted operation or fitness for a particular trading result.
These Terms of Service are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
We may update these Terms from time to time. Continued use of the software following any changes constitutes acceptance of the revised Terms. The effective date at the top of this page will be updated accordingly.
For any questions regarding these Terms of Service, contact us at [email protected].